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Frequently Asked Questions
How do I create a FellowPay account?
Download the app from App Store or Google Play, enter your phone number, and follow the simple registration process. It takes less than 2 minutes!
Is my money safe with FellowPay?
Absolutely! We use bank-grade 256-bit encryption and are licensed by the Central Bank of Nigeria. Your funds are always secure.
What are the transaction limits?
Basic accounts can transfer up to ₦200,000 daily. Complete KYC verification to enjoy higher limits up to ₦5,000,000 daily.
How fast are transfers?
Internal transfers are instant. Bank transfers typically complete within 5 minutes during banking hours.
Support Hours
Our support team is available Monday to Friday, 8:00 AM to 6:00 PM WAT. For urgent issues, use our 24/7 live chat feature.
Visit Our Office
Lagos, Nigeria